Field Coordinator

Williamsport, PA

Full Time

Field Administrative

Entry Level

Help at Home is hiring a Field Coordinator - we offer weekly pay Starting at $19.00 an hour!

Help at Home, LLC is the nation’s leading provider of high-quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support our clients comfortably and safely within their homes and communities.

Summary:

We are seeking a Field Coordinator to facilitate the completion of new client admission packets and caregiver onboarding paperwork, either in person or virtually. This role includes conducting home visits to ensure clients receive high-quality care services from Help at Home. Additionally, the Field Coordinator supports the Intake Department by handling incoming phone calls and assisting with various administrative intake tasks.

Responsibilities

Conduct in-person or virtual visits to client homes to complete new client admission packets and perform routine quality assurance check-ins.
Facilitate the completion of onboarding paperwork for new caregivers, ensuring accuracy and compliance.
Manage incoming phone calls, providing assistance or redirecting inquiries to the appropriate departments as necessary.
Maintain accurate and up-to-date records in the designated database for client admissions and caregiver onboarding requests.
Document and submit detailed reports of home visits and other field activities in the AMS system in a timely manner.
Provide administrative and clerical support to the Intake Department, including data entry, file management, and other intake-related tasks as needed.

Minimum Qualifications

High school diploma or GED
Valid driver's license
Access to an insured and reliable vehicle or public transportation
Active and current auto insurance
Ability to travel within the service area on weekdays between 8:00AM - 5:00PM
Proficient computer skills
Customer service experience and skills

Benefits:

Our team is the foundation of our work. We offer:

Weekly pay
Direct deposit or cash card offered
Healthcare, dental, and vision insurance
Paid time off
401k
Ongoing, in-depth training opportunities
Meaningful work with clients who need your help
Career growth and experience with an industry leader with 40+years of history in a high-demand field
Office Hours: 8:00a.m.-5:00p.m.

Field Coordinators must comply with state background screening requirements. Compensation, benefits, time off and bonuses vary by state and location, so please ask for complete details at your interview.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

Data Security and Privacy Statement

At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.

We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.

Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.

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Field Coordinator

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