IDD Program Specialist

Philadelphia, PA

Full Time

Field Admin

Entry Level

Help at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 53,000 compassionate caregivers across 12 states. We’re looking for people who care about others, who are willing to listen, lean in and make impactful change. Each role at Help at Home can have a positive impact in supporting our caregivers and clients. If you are someone who leads with passion and integrity and are looking to join a rapidly growing, industry leading team, Help at Home may be a good fit for you.

Help at Home is hiring an IDD Program Specialist!

Job Summary:

The Program Specialist provides management and oversight for direct support services delivered to young adults and adults with Intellectual and Developmental disabilities (I/DD). The Program Specialist also works with the collaborative care team to advocate for individuals with I/DD, maintains compliance with all Federal, State and County regulations, and accurately documents consumers' progress.

Essential Duties/Responsibilities:

Assist clients with I/DD and/or Autism in developing goals and strategies to best service each individual according to their Individual Support Plan (ISP).
Manages and advocates for clients and directly supervises all Direct Support Staff.
Trains Direct Support Professionals on agency policy, the implementation of ISPs, and on behavioral management techniques.
Assists the consumer with attaining goals in order to have positive outcomes as described in the individual's ISP.
Monitor individuals' progress and services delivery through on-site visits and data collection.
Travels to and participates in monthly team meetings, ISP meetings, Annual Review Updates and other team meetings as necessary.
Respects the autonomy and right to confidentiality of all consumers and families.
Produces accurate documentation of the services. Documents care provided and response of the consumer/family. Submits time sheets and all other documentation in a timely manner.
Advocates for changes in service(s) as necessary.
Performs all duties in an ethical manner and in compliance with local, State and Federal laws, Medicare/Medicaid regulations and established personnel policies and procedures.
Performs other job-related duties as assigned.

This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above.

Education and Experience:

Associates degree and three (3) years of experience in the human services field; OR a Bachelor's degree and one (1) year of previous experience.
Supervisory experience preferred.
Personal vehicle which is insured and meets state safety/licensure requirements.

Required Skills and Abilities:

Excellent organizational skills; ability to multitask and manage multiple responsibilities.
Strong problem-solving skills.
Strong communication skills, oral and written.
Excellent interpersonal skills.
Proficient with Microsoft Office Suite, especially Excel.

Travel Requirements:

Regular travel on a daily or weekly basis required, even in inclement weather.

Physical Requirements:

Ability to move, transport, or position up to 50 pounds.
Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs.
Ability to communicate effectively and clearly with others to exchange information.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

Data Security and Privacy Statement

At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.

We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.

Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.

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IDD Program Specialist

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