Help at Home

Community Liaison

Field Administrative - Gulfport, MS - Full Time

Join Our Team as a Community Liaison at Help at Home in Gulfport!

Help at Home, LLC is the nation’s leading provider of high-quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support our clients comfortably and safely within their homes and communities.

We are looking for an energetic and driven Community Liaison to help us expand our services across the Gulfport area. If you have a passion for building relationships and making a real impact in people’s lives, this is the opportunity for you!

What You’ll Do:

As a Community Liaison, you will play a key role in growing Help at Home’s client base. This is a dynamic, client-facing position where you will be responsible for:

  • Sourcing new business by developing strong relationships within the community and referral networks in Gulfport and surrounding areas.
  • Performing proactive outreach to prospective clients in the Gulfport area, ensuring our services are well-known and accessible.
  • Following up on leads in a timely and efficient manner to maintain consistent engagement.
  • Maintaining accurate sales records in our database, ensuring no opportunity slips through the cracks.
  • Coordinating client visits with the Client Coordinator to deliver information, service plans, and contracts to potential clients.
  • Keeping the state informed and ensuring proper procedures are followed for qualifying clients for reimbursable services.
  • Taking on additional duties as needed to support the team and organization.

What We’re Looking For:

  • A customer-centered, consultative sales approach, with the ability to connect with people and truly listen to their needs.
  • Strong communication skills, both verbal and written, to effectively share information and influence outcomes.
  • Negotiation skills to help guide discussions with potential clients and referral sources.
  • Ability to work independently and collaborate well with others to build relationships and get things done.
  • Proficiency with Microsoft Word, Excel, and PowerPoint to track activities and keep records up to date.
  • A valid driver’s license, reliable car, and insurance for daily travel within the Gulfport region.

Experience & Education:

  • High School diploma or GED required; Bachelor’s degree preferred.
  • At least two years of experience in Customer Service, telephone sales, or community outreach.
  • Knowledge of service agreements and the ability to navigate client needs.

Physical & Travel Requirements:

  • Ability to move between client homes and offices, including ascending and descending stairs.
  • Regular travel is required, so comfort with daily or weekly travel (even in inclement weather) is necessary.

Why Help at Home?

At Help at Home, we offer more than just a job – we provide a fulfilling career where you can truly make a difference. You’ll be part of a supportive, caring team that is dedicated to improving the lives of those we serve.

Ready to make a difference and be a part of something meaningful? Apply today to join Help at Home and help us continue providing the highest standard of care to our clients in the Gulfport area!

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

Data Security and Privacy Statement

At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.

We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.

Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.

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