Help at Home

Senior Director of Talent Development

Corporate - Remote - Full Time

 

Help at Home is the nation’s leading provider of high-quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support making it possible to keep people comfortably and safely within their homes and communities.
 

Job Summary:

The Senior Director of Talent Development will drive the strategic design, implementation, and evaluation of talent development initiatives at Help at Home. This role will lead learning and development for healthcare operations staff, oversee leadership and career development programs, manage performance management systems, and implement talent management processes and succession planning strategies. The Senior Director will ensure the creation of a robust talent pipeline and foster continuous performance improvement across the organization.

 

As a People Leader:

  • You lead with empathy, vulnerability, and honesty.
  • Must have a love of learning.
  • Endless curiosity and an enthusiasm for continuous improvement
  • Team-first mindset
  • Empower and inspire full time associates through coaching.
  • Hold others to high standard.
  • Knows how and when to celebrate success.

Essential Duties and Responsibilities:

Learning & Development:

  • Design and implement comprehensive, scalable training programs tailored to meet the needs of front-line healthcare professionals and operational leaders, ensuring alignment with organizational goals.
  • Assess, refine, and enhance the onboarding curriculum and experience, particularly for high-volume roles, to ensure seamless integration and long-term success for new hires.
  • Develop and execute both foundational and advanced leadership development programs to support leadership at all levels, fostering growth and leadership capabilities within the organization.
  • Drive the development of leadership pipelines by implementing mentoring, coaching, and targeted development programs aimed at nurturing high-potential employees and preparing them for future leadership roles.
  • Define and measure key employee development metrics, including those linked to specific flagship experiences, to track progress, evaluate effectiveness, and continuously improve learning outcomes.
  • Build and refine a robust performance support strategy by creating more accessible, on-demand resources that empower caregivers and operational leaders to perform effectively and efficiently.

Talent Management & Succession Planning:

  • Identify key leadership and critical positions, and develop targeted succession plans to ensure seamless transitions and long-term organizational stability.
  • Utilize data-driven insights to assess talent readiness, identify skill gaps, and develop strategies to close those gaps, ensuring a strong and prepared workforce.
  • Create and implement clear, structured career paths that motivate employees to advance in their roles and progress towards higher-level opportunities within the organization.
  • Evaluate and implement career development solutions to strengthen general management and market-level leadership, with a focus on gaining key cross-functional experience.

Performance Management:

  • Oversee the performance management process, ensuring alignment with annual reward cycles and seamless integration between performance outcomes and compensation structures.
  • Champion and promote a culture that emphasizes accountability, open communication, and ongoing feedback to drive individual and organizational growth.
  • Lead the transition of performance management systems and processes to Workday, ensuring smooth implementation and effective adoption across the organization.

Required Skills/Abilities:

  • Demonstrated ability to effectively influence senior stakeholders and collaborate closely with them to understand role design, performance, and skill implications.
  • Extensive knowledge in conducting learning needs analysis to identify skill gaps and develop targeted learning strategies.
  • Proven leadership in talent assessment processes, with a strong track record of driving solutions and processes that strengthen succession pipelines.
  • Expertise in designing and implementing innovative, high-impact learning solutions that are scalable and deliver measurable results.
  • Seasoned people leader with a collaborative, authentic leadership style that fosters team engagement and drives results.
  • Strong communication skills, oral and written.
  • Proficient with Microsoft Office Suite.

Education and Experience:

  • Bachelor’s degree required; master’s degree preferred in human resources, organizational development, or related field.
  • 10+ years of experience in talent development and L&D leadership within large organizations, preferably in high, volume operations environments (healthcare, retail, or customer service).
  • Proven success in designing leadership development programs, managing performance systems, and implementing succession plans.
  • Experience designing talent assessment and a system of development practices to drive purposeful development through experience.
  • Experience in leading performance management initiatives, with exposure to platforms such as Workday, to optimize team and individual performance.
 

Benefits:

  •  Weekly pay with salary ranges from $175- 195,000 K annually. 
  • Direct deposit
  • Healthcare, dental, and vision insurance
  • Paid time off and parental leave
  • 401k
  • Ongoing, in-depth training opportunities
  • Meaningful work with clients who need your help
  • Career growth and experience with an industry leader with 40+years of history in a high-demand field

#LI-LT1

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

Data Security and Privacy Statement

At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.

We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.

Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.

Apply: Senior Director of Talent Development
* Required fields
First name*
Last name*
Email address*
Location
Phone number*
Resume*

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or paste resume

Paste your resume here or attach resume file

Desired salary*
Please select your preferred pronouns.*
Will you now, or in the future, require sponsorship (i.e. H-1B visa, etc.) to legally work in the U.S.?*
Are you currently employed by Help at Home or any of it's entities?*
If you answered "YES" to being currently employed by Help at Home, have you advised your manager of your intent to apply?
If you are a current Help at Home employee, have you had corrective action or been on a Performance Improvement Plan in the last six months?
Do you have a relative that works for Help at Home? If so, what is their name?*
Do you testify that the above statements are true?*
The following questions are entirely optional.
To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Gender
Race/Ethnicity
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status
I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER
Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:
YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST
NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST
I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Name Date
Human Check*